Contact Point

Key Points

ContactPoint will be the quick way for those working with children and young people to find out who else is working with the same child or young person, making it easier to deliver more co-ordinated support.
ContactPoint is part of the Every Child Matters programme to improve the lives of children and young people with a strong emphasis on early intervention for those who could benefit from additional services. It aims to help ensure all children get access to the services and support to which they are entitled - as well as safeguarding vulnerable children.
ContactPoint is designed to make it easier for those working with children and young people to do their jobs: to free up a significant amount of time and reduce duplication of effort, enabling practitioners to spend more time delivering services.
Access to this basic on-line directory will be strictly limited to those needed it to do their job. All authorised users will have completed mandatory training, have security clearance (including enhanced Criminal Records Bureau clearance) and have a user-name, a password, a PIN and a security token to access ContactPoint.
ContactPoint will contain basic identifying information about all children and young people in England up to their 18th birthday and contact details for services working with them. ContactPoint will NOT contain any case information (such as case notes, assessments, medical records, exam results or subjective observations.)

For a more detailed explanation, with examples and scenarios, please read ContactPoint - What is Contact Point Opens in a new window