Concessionary Boat Scheme

What is a Concessionary Boat Fare?

It is a discretionary concession to ensure off-island residents can reach services mainly available on St Marys. Each year eligible residents receive  52 single fare vouchers. In addition, four Health Special Passes are issued for reaching health appointments outside standard boating times.

Who can apply to this scheme?

To be eligible for the scheme you must:

  • be a resident of an Isles of Scilly off-island (resident for 10 months of the year or more)
  • be of state pensionable age OR
  • qualify as eligible disabled, as per the national bus pass criteria.

People who reach state pensionable age part-way through the year can apply for a smaller pro-rata allocation of tickets.

When can I use my vouchers?

Vouchers can be used for journeys to health appointments, the library, Queen Elizabeth II Community Sports Hall, Normandy Swimming Pool, Memory Café, visiting friends and family, shopping, collecting prescription medicines and more.

How do I use my vouchers?

Simply hand a voucher to your local boat service as ‘payment’.

If I do not use my passes can I give them to someone else to use?

No. Vouchers are not transferable.

What do I do if I run out of vouchers?

Concessionaires receive their allocation of tickets at the beginning of the financial year. Additional tickets can be applied for by contacting the Adult Social Care team in writing, by telephone on 0300 1234 105 or by email to

How do I use my Health Passes?

These are valid for use on the Medical Launch or your local boat service. They are to enable you to access health appointments that require you to travel outside regular scheduled boat journeys. You can also use your passes to visit a partner who is in hospital, either on St Mary’s or on the mainland.

Health Passes cover the £25 cost of a journey on the Medical Launch. Book your travel with James Terry on 07775 612608, you will need to pay the cash fare and have your ticket signed by Mr Terry which you may then return to Concessionary Travel for a reimbursement. On your local boat service, you can use them towards the cost of a special boat, to the value of £25. You will have to make up any difference, and no change will be provided should it be less than that.

Can I use any left-over passes that have expired?

No. These will no longer be valid.


For more information please contact the One Stop Shop at the Town Hall on telephone 0300 1234 105 or email