How can I get a permanent home?
The Council can only give you a permanent home if you come to the top of the Housing Register.
As soon as you move to temporary accommodation you must fill out a Housing Register application form to register your need for a permanent home.
If you are in temporary accommodation the Council will only make one offer of permanent accommodation. Although we will try to make sure an offer is in an area you want, we cannot guarantee that this will be possible in all cases.
The Council's housing policy says that they will not normally give someone a permanent home if they have rent arrears or other outstanding housing related debts. If you do owe money to the Council you should contact The Housing Officer to make an arrangement to start repaying the debt. If you ignore the debt and do not make an effort to repay, the Council is likely to take legal action and may withdraw temporary accommodation when your case is reviewed.
We cannot say exactly how long it will take before we can offer you a permanent home as we can only re-house you when suitable vacancies become available.
Will I get help with removals and what will happen to my belongings / pets?
In exceptional circumstances the Council may help with removals and storage, but only if we consider you cannot make suitable arrangements yourself.
If help with removals is agreed, this will only be provided to help you move from the place where you become homeless to your temporary accommodation. The Council reserves the right to charge you for any removal or storage costs paid on your behalf.
You will be responsible for arranging/paying for removal expenses if you are moving from temporary accommodation to a permanent home.
Some temporary accommodation will not allow pets and you will need to make your own arrangements. In exceptional circumstances the Council will help you arrange boarding for pets; however, you will be responsible for meeting the full cost of the weekly/monthly fees.
This information is not intended to give an authoritative interpretation of the law, nor does it cover all cases. If you are in any doubt about your legal rights seek independent advice.
You can find out more by calling:
Ian Hamilton, The Housing Officer
Tel: (01720) 422537: Fax: (01720) 422202
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