The Local Authority’s Lifelong Learning service has been rated as ‘Good’ by Ofsted, the government department responsible for inspecting and regulating education services. This maintains the good rating achieved during the last inspection of the service in November 2012.
The Ofsted inspection, which took place on 15 February 2017, looked at the way the service is monitored, access to information, learner progress, promotion of courses, tutor performance and training.
The inspector identified a number of strengths of the service noting that ‘managers and tutors organise courses thoughtfully and imaginatively’ and that tutors demonstrated ‘sound knowledge of the backgrounds of the learners.’
Areas for improvement were also identified including the need for more effective recording of feedback from learners and increased focus on improving learner’s English skills on recreational courses.
The full letter from the inspector is available at https://reports.ofsted.gov.uk/provider/files/2658395/urn/52550.pdf