Your waste/recycling collection may have been missed for several reasons. Please ensure:
· Your waste/recycling is ready on your collection day at 8:00am
· Your waste/recycling is placed by the kerbside/somewhere our collection team can see it from the highway, they will no longer enter the property to collect material
· Items for recycling are correct as per the guidance issued and are clean and dry
· All items are securely in a tied bag – oversized items can be taken to the Porthmellon Waste & Recycling Site
If you notice the surrounding properties have also not had their waste/recycling collected, the team may be running behind schedule.
If your waste & recycling has not been taken by 16:30 on your collection day, please report it to the infrastructure department on 01720 422450 or email firstname.lastname@example.org