What is an assessment

An assessment is a discussion with you or a nominated person that will help us understand what help and support you might need on a day to day basis and to live independently in your own home.


Where does it take place

When you first make contact with Adult Social Care you will be asked for some basic details about your needs. A social care assessor will arrange to visit you in your own home to talk to you about your circumstances, identify your needs and discuss your eligibility for support. We are happy for you to have a friend, relative or carer with you when the social care worker visits.

If you are in hospital, we will come and talk to you before you are discharged to see about any help you might need at home whilst you are recovering.

The assessments is a two way conversation. We may also ask the opinion of other professionals who know and work with you. We will only do this with your permission. We will also take into account the needs of your family or carer and assessment then separately if they ask us to.

How quickly will it happen

If it is determined that it is appropriate for you to have an assessment when you first make contact with Adult Social Care, you will be informed how long you will have to wait for someone to come and see you.

What about Confidentiality

We respect your privacy at all times. Any information you give us will be treated as confidential and will not be shared with anyone else without your permission- other than in exceptional circumstances where the law says we must show it to someone else.

Will I be able to get Help ?

Eligibility for support is based on criteria set out by the Department of Health. If you are eligible for support, this will be provided through either Reablement  or Self Directed Support. People with moderate, substantial and critical needs are eligible for support, but note there may be a financial contribution required towards you personal budget depending on your financial circumstances.